Built in accordance with traditional Vietnamese style and modern-day luxury, Syrena Cruises have maintained the high standards of luxury cruising in Halong Bay.
The Syrena Cruises fleet of 2 ships offers a total of 34 luxury cabins & suites accommodating a total of 68 passengers for Halong Bay cruises or hosted events (weddings, corporate retreats, incentives, meetings, conferences, etc.).
Overall rating
3.9 / 5
based on 20 reviews
Review summary
- Cruise condition/Cleanliness
4.2 / 5
- Room comfort/Standard
3.6 / 5
- Staff Performance
4.3 / 5
-
Food/Dining
3.6 / 5
- Service Quality
3.6 / 5
- Value for money
4.2 / 5
Amazing
When visit Vietnam, you should put Halong Bay Cruise tour as number one. 3 hours drive from Hanoi or 170km. Warm welcome at the port and go by small boats to the cruise. Started our itinerary with a marvellous lunch, followed by visiting a surprising cave and then Ti Top island with good time for swimming. Happy hour, cooking demonstration and then enjoy a nice dinner. Overnight in cruise and second morning started with Taichi lesson, light breakfast, visit floating village and back for a nice brunch. A 2 days 1 night full program with wonderful staff and captain. Enjoyed every single minute. The only problem is Wi-Fi is very very weak.
Percy P
United Kingdom
July 31, 2018
Group
2 Days 1 Night on July 26, 2018
Amazing
When visit Vietnam, you should put Halong Bay Cruise tour as number one. 3 hours drive from Hanoi or 170km. Warm welcome at the port and go by small boats to the cruise. Started our itinerary with a marvellous lunch, followed by visiting a surprising cave and then Ti Top island with good time for swimming. Happy hour, cooking demonstration and then enjoy a nice dinner. Overnight in cruise and second morning started with Taichi lesson, light breakfast, visit floating village and back for a nice brunch. A 2 days 1 night full program with wonderful staff and captain. Enjoyed every single minute. The only problem is Wi-Fi is very very weak.
Percy P
United Kingdom
Group
2 Days 1 Night on July 26, 2018
Stunning scenery
Well worth the 3-4 hours drive from Hanoi to join the boat. Crew friendly & efficient & food plentiful. Cabin has all you need & is very clean with en-suite shower room. Deluxe cabins have small balcony with table & chairs. Top deck is a great place to relax & watch the world go by & has a 360degree view. Cooking demo before dinner is very informative & hilarious when you try it yourselves. Excursion to Surprising Cave & the beach for swimming are worth doing as is the visit to a floating island. Only 17cabins on board Syrena 2 which means it isn’t too crowded or noisy like some of the other many ships offering similar trips. Return transfer can be arranged with cruise & is well worth it. We had 2 different drivers & both were very nice , helpful & extremely competent at he drive.
Roderick V
New Zealand
July 30, 2018
Group
3 Days 2 Nights on July 23, 2018
Best so far!
We have just finished a 3day/2night cruise with Syrena and it was unforgettable!
If you are looking to cruise Halong Bay you must pick this cruise.
Syrena has everything you want for your trip. It is organised, clean, has the perfect mix of activity and chill andthe staff are absolutely amazing-worth their weight in gold.
The boat is in very good condition, probably the nicest boat we saw on the whole trip. The cabins are better than some hotels we have stayed in. Worth to pay alittle extra for a balcony room.
The activities range from caving, kayaking, swimming, bamboo boating, pearl farms oh and the infamous squid fishing (I don’t think anyone ever catches anything tho!). In the evening there is plenty on board to keep you entertained and the morning starts with thai chi!
You will not go hungry whilst on board, plenty of faultless tasty food to keep you happy! The drinks are alittle pricey though.
Mr Big (cruise manager) and his team especially Miss Linh and Mini Minh are exceptional. They will go out of their way to ensure you have a great time even find the football results whilst in the middle of no where!
I was sad to leave and would highly recommend to anyone. Enjoy!
Julie B
New Zealand
Family
3 Days 2 Nights on July 25, 2018
Stunning scenery
Well worth the 3-4 hours drive from Hanoi to join the boat. Crew friendly & efficient & food plentiful. Cabin has all you need & is very clean with en-suite shower room. Deluxe cabins have small balcony with table & chairs. Top deck is a great place to relax & watch the world go by & has a 360degree view. Cooking demo before dinner is very informative & hilarious when you try it yourselves. Excursion to Surprising Cave & the beach for swimming are worth doing as is the visit to a floating island. Only 17cabins on board Syrena 2 which means it isn’t too crowded or noisy like some of the other many ships offering similar trips. Return transfer can be arranged with cruise & is well worth it. We had 2 different drivers & both were very nice , helpful & extremely competent at he drive.
Roderick V
New Zealand
Group
3 Days 2 Nights on July 23, 2018
Best so far!
We have just finished a 3day/2night cruise with Syrena and it was unforgettable!
If you are looking to cruise Halong Bay you must pick this cruise.
Syrena has everything you want for your trip. It is organised, clean, has the perfect mix of activity and chill andthe staff are absolutely amazing-worth their weight in gold.
The boat is in very good condition, probably the nicest boat we saw on the whole trip. The cabins are better than some hotels we have stayed in. Worth to pay alittle extra for a balcony room.
The activities range from caving, kayaking, swimming, bamboo boating, pearl farms oh and the infamous squid fishing (I don’t think anyone ever catches anything tho!). In the evening there is plenty on board to keep you entertained and the morning starts with thai chi!
You will not go hungry whilst on board, plenty of faultless tasty food to keep you happy! The drinks are alittle pricey though.
Mr Big (cruise manager) and his team especially Miss Linh and Mini Minh are exceptional. They will go out of their way to ensure you have a great time even find the football results whilst in the middle of no where!
I was sad to leave and would highly recommend to anyone. Enjoy!
Julie B
New Zealand
Family
3 Days 2 Nights on July 25, 2018
Very good.
I enjoyed very much. The food was high class. I visited the Cave stalactites. I attended a cooking workshop. I visited a floating village. The training was excellent. Ship comfortable, spacious, beautiful rooms. Was excellent.
Cristina B
United States
July 28, 2018
Couple
3 Days 2 Nights on July 22, 2018
Glad I went on this cruise.
Very friendly staff. Good spread for all meals. I love that they have a mix of western and local cuisines at breakfast and lunch. Dinner was a 13-course. The food was generally tasty.
Program was nicely spread out – visit to the Surprising Cave, floating village, pearl farm, optional kayaking etc. And I had ample time to just hang out at the deck, with a book and a drink, which is priceless. Sunset was lovely and so glad I had the room with balcony. Room was clean, including the toilet
Maureen C
United States
July 27, 2018
Couple
3 Days 2 Nights on July 23, 2018
Awesome and friendly
We had the 2 days tour with this amazing cruise!From the very first moment of welcoming to the last moment of saying goodbye that was not even one single moment the beautiful crew stopped smiling!They are amazing people and always offer the best service! We were really pleased with this tour and our lovely young tour guide Dah ( hope spelled his name correct! ) Really clean and neat cabins, awesome food. about an hour before getting off he boat, we were supposed to have light brunch but honestly what they generously offered was a complete yummy lunch! Thank you crew! We really appreciate your had work!
Santiago E
United States
Couple
2 Days 1 Night on July 24, 2018
Awesome and friendly
We had the 2 days tour with this amazing cruise!From the very first moment of welcoming to the last moment of saying goodbye that was not even one single moment the beautiful crew stopped smiling!They are amazing people and always offer the best service! We were really pleased with this tour and our lovely young tour guide Dah ( hope spelled his name correct! ) Really clean and neat cabins, awesome food. about an hour before getting off he boat, we were supposed to have light brunch but honestly what they generously offered was a complete yummy lunch! Thank you crew! We really appreciate your had work!
Santiago E
United States
Couple
2 Days 1 Night on July 25, 2018
You must see yourself
This cruise is a must do! I will come again for a longer cruise. The food is absolutely amazing, with different menus/buffets for every meal. The tours are interesting and the views are absolutely stunning. Mr big (Tien) makes this trip, his English is excellent with a great sense of humour and a seemingly endless supply of legends and information on all that you see.
Terrance C
United Kingdom
July 26, 2018
Couple
2 Days 1 Night on July 22, 2018
Good experience on a beautiful location!
My two children (ages 8 and 9) and I took a couple of days out of our trip to Hanoi to do an overnight cruise on Halong Bay. It was one of the best experiences! The ship is beautiful – not too big so it feels very private but big enough to have the conveniences you need. Our room was beautiful and we were on the second floor so we had a nice balcony to sit on and enjoy views of the bay. The staff was very nice and accommodating, the food was excellent and we enjoyed the cooking demonstration one night where we got to learn how to make spring rolls. The little trips off of the boat were enjoyable too – we went through a cave, stopped on an island where the kids got to swim and play on the beach, rowed through a fishing village and stopped at a pearl farm. Overall I’d highly recommend this trip to anyone!
Suzanne L
United States
July 25, 2018
Family
2 Days 1 Night on July 21, 2018
Great service and accommodation.
The crew were very welcoming and accommodating; and the rooms were clean and comfortable.
The crew – particularly the cruise manager, Ngan – went to great lengths to make sure all our needs were taken care off. The ambience was great, perfect for a couple looking for a romantic getaway. My only complaint is that the the food was not consistent. While the lunch and farewell lunch was great, dinner was average at best.
Also, the ship could do with some touch up paint as parts of it showed signs of rust. Other than that, I could not have asked for a better experience.
Katie B
Australia
July 24, 2018
Group
3 Days 2 Nights on July 20, 2018
A perfect experience
We took a night in the Syrena to view the halong bay. The ship is very convenient, not too big but it is still private, the room was beautiful with a lovely bathroom. Food serves was super delicious. Service was very pleasant and did its utmost, all they promised was delivered 100% and more. Highly recommended.
Adrian H
New Zealand
Couple
2 Days 1 Night on July 21, 2018
Enjoyable trip
My tour operator had booked me on the Syrena for a two-day one-night Halong Bay cruise. I thoroughly enjoyed being on the boat. With just twenty odd guests on board, it was not crowded at all, when I compared it to some of our neighbours in the bay. The pick up from my Hotel in Hanoi was dot on time, and it was a very comfortable three and half hours on the road. Once on board, the safety briefing was thorough, cabins were tidy, and lunch was great. Food was a high point of this cruise. Plus the staff were ever smiling, and ever helpful.
Highly recommended !
Jona T
Canada
July 23, 2018
Single
2 Days 1 Night on July 20, 2018
Magical Halong Bay, beautiful cruise
Our cruise on Halong Bay was absolutely wonderful. Mr Big and his staff on board the Syrena Cruise were all so friendly and it was a fantastic two days. The meals were lovely and the rooms extremely comfortable. Happy hour and the cooking class on the top deck was very enjoyable. The visit to Surprise Cave and Titop Island was great. Just being in Halong Bay is an experience you will never forget.
Mattie M
United Kingdom
July 22, 2018
Couple
2 Days 1 Night on July 19, 2018
Incredible experience!
You will not be disappointed when you book with Syrena.
We were picked up promptly from our hotel and took to the coach. The drive was quite long but there are stops and Halong bay is well worth it! Firstly the staff, were absolutely incredible! They were approachable, friendly and knowledgable and really engaged with the passengers. Mr. Big (Dai) the tour manager was magnificent ! The boat, we had the deluxe double with balcony. Room was clean and comfortable and the view was stunning! The first day was a little misty and foggy but still beautiful! Next, the food.. Wow ! We were fed like kings and queens! There was so much food! And not only was there large quantities but the quality was great!!! I only wish we stayed longer than 1night! Look no further!!!
Hatti E
United Kingdom
July 20, 2018
Family
2 Days 1 Night on July 17, 2018
Great experience with friendly and attentive staff
We had a great experience on the Syrena. The staff were fantastic with Linh being super supportive and always there for us. While giving Linh a special mention, all the staff were very friendly.
The boat was very clean and you could see that staff worked hard to keep it that way. All activities were run on time as the staff kept to a tight schedule.
The food was plentiful and ok and we could not complain considering having to prepare everything on the boat.
We loved Halong Bay and we would recommend visiting it at least once in your life.
Jill P
New Zealand
Group
2 Days 1 Night on July 16, 2018
“A” mark
It was a small but pretty cruise in Halong Bay.
Truly fantastic and to remember for a lifetime. Very helpful staffs. Traditional buffet lunches and dinners. Excellent breakfasts.
Weak Wifi on board (although the on-board staff provided me with an access password that did not work everytime).
Excursions on well-organized itself, the only flaw is the strong smell of naphtha.
Grant A
Singapore
July 18, 2018
Group
3 Days 2 Nights on July 14, 2018
A wonderful cruise
Going to Vietnam and going to Halong Bay is unthinkable. I think one of the best moments of our vacation was the time we spent on the Syrena ship. The cabins are large as I expected. The beds were comfortable. The balcony was delightful. The shower section is also large for a ship’s cabin. The food was delicious. 2 days and 1 night we went on a cruise on our ship, we climbed mountains, fed monkeys, sunbathing on the beach and a hundred. We made Tai Chi on the deck in the morning. The scenery is awesome … fascinating. Syrena is a clean, fairly new, well-maintained ship. The staff are also helpful and friendly. I’d rather stay in Syrena for a few days. One night came to us not enough.
Megan B
Singapore
Couple
2 Days 1 Night on July 15, 2018
