Syrena Cruise Halong Bay

45 reviews

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Syrena Suites
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Syrena Suites
  • 21m2
  • Half Size Ocean View
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Deluxe Private Balcony Cabins
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Deluxe Private Balcony Cabins
  • 15m2
  • Full-Size Ocean View
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Deluxe cabins
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Deluxe cabins
  • 15m2
  • Half Size Ocean View
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Overview

Built in accordance with traditional Vietnamese style and modern-day luxury, Syrena Cruises have maintained the high standards of luxury cruising in Halong Bay. The Syrena Cruises fleet of 2 ships offers a total of 34 luxury cabins & suites accommodating a total of 68 passengers for Halong Bay cruises or hosted events (weddings, corporate retreats, incentives, meetings, conferences, etc.).
Launched Year
2011
Capacity
34
Total Rooms
17
Length
41
Width
9
Height
8
Total Decks
4

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Reviews

Displaying 1 - 25 of 45

Percy P
United Kingdom

Amazing

When visit Vietnam, you should put Halong Bay Cruise tour as number one. 3 hours drive from Hanoi or 170km. Warm welcome at the port and go by small boats to the cruise. Started our itinerary with a marvellous lunch, followed by visiting a surprising cave and then Ti Top island with good time for swimming. Happy hour, cooking demonstration and then enjoy a nice dinner. Overnight in cruise and second morning started with Taichi lesson, light breakfast, visit floating village and back for a nice brunch. A 2 days 1 night full program with wonderful staff and captain. Enjoyed every single minute. The only problem is Wi-Fi is very very weak.

2 Days 1 Night
Group
07/26/2018
Percy P
United Kingdom

Amazing

When visit Vietnam, you should put Halong Bay Cruise tour as number one. 3 hours drive from Hanoi or 170km. Warm welcome at the port and go by small boats to the cruise. Started our itinerary with a marvellous lunch, followed by visiting a surprising cave and then Ti Top island with good time for swimming. Happy hour, cooking demonstration and then enjoy a nice dinner. Overnight in cruise and second morning started with Taichi lesson, light breakfast, visit floating village and back for a nice brunch. A 2 days 1 night full program with wonderful staff and captain. Enjoyed every single minute. The only problem is Wi-Fi is very very weak.

2 Days 1 Night
Group
07/26/2018
Santiago E
United States

Awesome and friendly

We had the 2 days tour with this amazing cruise!From the very first moment of welcoming to the last moment of saying goodbye that was not even one single moment the beautiful crew stopped smiling!They are amazing people and always offer the best service! We were really pleased with this tour and our lovely young tour guide Dah ( hope spelled his name correct! ) Really clean and neat cabins, awesome food. about an hour before getting off he boat, we were supposed to have light brunch but honestly what they generously offered was a complete yummy lunch! Thank you crew! We really appreciate your had work!

2 Days 1 Night
Couple
07/25/2018
Julie B
New Zealand

Best so far!

We have just finished a 3day/2night cruise with Syrena and it was unforgettable! If you are looking to cruise Halong Bay you must pick this cruise. Syrena has everything you want for your trip. It is organised, clean, has the perfect mix of activity and chill andthe staff are absolutely amazing-worth their weight in gold.The boat is in very good condition, probably the nicest boat we saw on the whole trip. The cabins are better than some hotels we have stayed in. Worth to pay alittle extra for a balcony room. The activities range from caving, kayaking, swimming, bamboo boating, pearl farms oh and the infamous squid fishing (I don't think anyone ever catches anything tho!). In the evening there is plenty on board to keep you entertained and the morning starts with thai chi! You will not go hungry whilst on board, plenty of faultless tasty food to keep you happy! The drinks are alittle pricey though.Mr Big (cruise manager) and his team especially Miss Linh and Mini Minh are exceptional. They will go out of their way to ensure you have a great time even find the football results whilst in the middle of no where! I was sad to leave and would highly recommend to anyone. Enjoy!

3 Days 2 Nights
Family
07/25/2018
Julie B
New Zealand

Best so far!

We have just finished a 3day/2night cruise with Syrena and it was unforgettable! If you are looking to cruise Halong Bay you must pick this cruise. Syrena has everything you want for your trip. It is organised, clean, has the perfect mix of activity and chill andthe staff are absolutely amazing-worth their weight in gold.The boat is in very good condition, probably the nicest boat we saw on the whole trip. The cabins are better than some hotels we have stayed in. Worth to pay alittle extra for a balcony room. The activities range from caving, kayaking, swimming, bamboo boating, pearl farms oh and the infamous squid fishing (I don't think anyone ever catches anything tho!). In the evening there is plenty on board to keep you entertained and the morning starts with thai chi! You will not go hungry whilst on board, plenty of faultless tasty food to keep you happy! The drinks are alittle pricey though.Mr Big (cruise manager) and his team especially Miss Linh and Mini Minh are exceptional. They will go out of their way to ensure you have a great time even find the football results whilst in the middle of no where! I was sad to leave and would highly recommend to anyone. Enjoy!

3 Days 2 Nights
Family
07/25/2018
Santiago E
United States

Awesome and friendly

We had the 2 days tour with this amazing cruise!From the very first moment of welcoming to the last moment of saying goodbye that was not even one single moment the beautiful crew stopped smiling!They are amazing people and always offer the best service! We were really pleased with this tour and our lovely young tour guide Dah ( hope spelled his name correct! ) Really clean and neat cabins, awesome food. about an hour before getting off he boat, we were supposed to have light brunch but honestly what they generously offered was a complete yummy lunch! Thank you crew! We really appreciate your had work!

2 Days 1 Night
Couple
07/24/2018
Roderick V
New Zealand

Stunning scenery

Well worth the 3-4 hours drive from Hanoi to join the boat. Crew friendly & efficient & food plentiful. Cabin has all you need & is very clean with en-suite shower room. Deluxe cabins have small balcony with table & chairs. Top deck is a great place to relax & watch the world go by & has a 360degree view. Cooking demo before dinner is very informative & hilarious when you try it yourselves. Excursion to Surprising Cave & the beach for swimming are worth doing as is the visit to a floating island. Only 17cabins on board Syrena 2 which means it isn't too crowded or noisy like some of the other many ships offering similar trips. Return transfer can be arranged with cruise & is well worth it. We had 2 different drivers & both were very nice , helpful & extremely competent at he drive.

3 Days 2 Nights
Group
07/23/2018
Maureen C
United States

Glad I went on this cruise.

Very friendly staff. Good spread for all meals. I love that they have a mix of western and local cuisines at breakfast and lunch. Dinner was a 13-course. The food was generally tasty. Program was nicely spread out - visit to the Surprising Cave, floating village, pearl farm, optional kayaking etc. And I had ample time to just hang out at the deck, with a book and a drink, which is priceless. Sunset was lovely and so glad I had the room with balcony. Room was clean, including the toilet

3 Days 2 Nights
Couple
07/23/2018
Henri S
Australia

Everything was great

We booked two nights on this Halong bay tour boat. It was great. They picked us up at our hotel in old town, Hanoi and drove us to Halong Bay. We had an English speaking guide, he met us at the dock and he was very attentive and informative. We boarded the boat and were assigned our room, headed out into the bay, had a great buffet lunch on the way. The bay is spectacular, very beautiful. We anchored and spent the afternoon, being rowed around a fishing village, visiting an oyster farm, pearl farm, then to a beach, then back to the boat for happy hour and another wonderful meal. The rooms are very clean, fairly large for a boat, with nice ensuite full bathrooms. Beds are very comfortable, large windows too. The decks are well kept with lots of furniture. The staff was very helpful and friendly. On the second day we went to the Surprise caves, what an amazing place, easy to understand why unesco has named these one of the wonders of the world. The entire trip was well worth doing, we would highly recommend this company, they are also very attentive to safety, ensuring everyone wears life jackets when on the smaller boat and going over all the safety rules. Food was very good as well.

3 Days 2 Nights
Family
07/23/2018
Roderick V
New Zealand

Stunning scenery

Well worth the 3-4 hours drive from Hanoi to join the boat. Crew friendly & efficient & food plentiful. Cabin has all you need & is very clean with en-suite shower room. Deluxe cabins have small balcony with table & chairs. Top deck is a great place to relax & watch the world go by & has a 360degree view. Cooking demo before dinner is very informative & hilarious when you try it yourselves. Excursion to Surprising Cave & the beach for swimming are worth doing as is the visit to a floating island. Only 17cabins on board Syrena 2 which means it isn't too crowded or noisy like some of the other many ships offering similar trips. Return transfer can be arranged with cruise & is well worth it. We had 2 different drivers & both were very nice , helpful & extremely competent at he drive.

3 Days 2 Nights
Group
07/23/2018
Cristina B
United States

Very good.

I enjoyed very much. The food was high class. I visited the Cave stalactites. I attended a cooking workshop. I visited a floating village. The training was excellent. Ship comfortable, spacious, beautiful rooms. Was excellent.

3 Days 2 Nights
Couple
07/22/2018
Terrance C
United Kingdom

You must see yourself

This cruise is a must do! I will come again for a longer cruise. The food is absolutely amazing, with different menus/buffets for every meal. The tours are interesting and the views are absolutely stunning. Mr big (Tien) makes this trip, his English is excellent with a great sense of humour and a seemingly endless supply of legends and information on all that you see.

2 Days 1 Night
Couple
07/22/2018
Suzanne L
United States

Good experience on a beautiful location!

My two children (ages 8 and 9) and I took a couple of days out of our trip to Hanoi to do an overnight cruise on Halong Bay. It was one of the best experiences! The ship is beautiful - not too big so it feels very private but big enough to have the conveniences you need. Our room was beautiful and we were on the second floor so we had a nice balcony to sit on and enjoy views of the bay. The staff was very nice and accommodating, the food was excellent and we enjoyed the cooking demonstration one night where we got to learn how to make spring rolls. The little trips off of the boat were enjoyable too - we went through a cave, stopped on an island where the kids got to swim and play on the beach, rowed through a fishing village and stopped at a pearl farm. Overall I'd highly recommend this trip to anyone!

2 Days 1 Night
Family
07/21/2018
Adrian H
New Zealand

A perfect experience

We took a night in the Syrena to view the halong bay. The ship is very convenient, not too big but it is still private, the room was beautiful with a lovely bathroom. Food serves was super delicious. Service was very pleasant and did its utmost, all they promised was delivered 100% and more. Highly recommended.

2 Days 1 Night
Couple
07/21/2018
Jona T
Canada

Enjoyable trip

My tour operator had booked me on the Syrena for a two-day one-night Halong Bay cruise. I thoroughly enjoyed being on the boat. With just twenty odd guests on board, it was not crowded at all, when I compared it to some of our neighbours in the bay. The pick up from my Hotel in Hanoi was dot on time, and it was a very comfortable three and half hours on the road. Once on board, the safety briefing was thorough, cabins were tidy, and lunch was great. Food was a high point of this cruise. Plus the staff were ever smiling, and ever helpful. Highly recommended !

2 Days 1 Night
Single
07/20/2018
Katie B
Australia

Great service and accommodation.

The crew were very welcoming and accommodating; and the rooms were clean and comfortable. The crew - particularly the cruise manager, Ngan - went to great lengths to make sure all our needs were taken care off. The ambience was great, perfect for a couple looking for a romantic getaway. My only complaint is that the the food was not consistent. While the lunch and farewell lunch was great, dinner was average at best. Also, the ship could do with some touch up paint as parts of it showed signs of rust. Other than that, I could not have asked for a better experience.

3 Days 2 Nights
Group
07/20/2018
Mattie M
United Kingdom

Magical Halong Bay, beautiful cruise

Our cruise on Halong Bay was absolutely wonderful. Mr Big and his staff on board the Syrena Cruise were all so friendly and it was a fantastic two days. The meals were lovely and the rooms extremely comfortable. Happy hour and the cooking class on the top deck was very enjoyable. The visit to Surprise Cave and Titop Island was great. Just being in Halong Bay is an experience you will never forget.

2 Days 1 Night
Couple
07/19/2018
Jill S
Australia

GREAT CRUISE WITH GOOD SERVICES

Great trip to Halong by overnight on Syrena Cruise. I booked deluxe cabin with balcony. All facilities in cabin as 4* hotel room, view from my cabin is amazing.I loved set menu dinner with fresh seafood. The cruise manager was helpful to guide us the activities on board. Thank you. Our English Speaking Tour guide had introduced us amazing Sung Sot Cave. She is knowledgeable.Thank you all, keep moving good work.

3 Days 2 Nights
Family
07/18/2018
Hatti E
United Kingdom

Incredible experience!

You will not be disappointed when you book with Syrena.We were picked up promptly from our hotel and took to the coach. The drive was quite long but there are stops and Halong bay is well worth it! Firstly the staff, were absolutely incredible! They were approachable, friendly and knowledgable and really engaged with the passengers. Mr. Big (Dai) the tour manager was magnificent ! The boat, we had the deluxe double with balcony. Room was clean and comfortable and the view was stunning! The first day was a little misty and foggy but still beautiful! Next, the food.. Wow ! We were fed like kings and queens! There was so much food! And not only was there large quantities but the quality was great!!! I only wish we stayed longer than 1night! Look no further!!!

2 Days 1 Night
Family
07/17/2018
Jill P
New Zealand

Great experience with friendly and attentive staff

We had a great experience on the Syrena. The staff were fantastic with Linh being super supportive and always there for us. While giving Linh a special mention, all the staff were very friendly. The boat was very clean and you could see that staff worked hard to keep it that way. All activities were run on time as the staff kept to a tight schedule. The food was plentiful and ok and we could not complain considering having to prepare everything on the boat. We loved Halong Bay and we would recommend visiting it at least once in your life.

2 Days 1 Night
Group
07/16/2018
Megan B
Singapore

A wonderful cruise

Going to Vietnam and going to Halong Bay is unthinkable. I think one of the best moments of our vacation was the time we spent on the Syrena ship. The cabins are large as I expected. The beds were comfortable. The balcony was delightful. The shower section is also large for a ship's cabin. The food was delicious. 2 days and 1 night we went on a cruise on our ship, we climbed mountains, fed monkeys, sunbathing on the beach and a hundred. We made Tai Chi on the deck in the morning. The scenery is awesome ... fascinating. Syrena is a clean, fairly new, well-maintained ship. The staff are also helpful and friendly. I'd rather stay in Syrena for a few days. One night came to us not enough.

2 Days 1 Night
Couple
07/15/2018
Grant A
Singapore

"A" mark

It was a small but pretty cruise in Halong Bay.Truly fantastic and to remember for a lifetime. Very helpful staffs. Traditional buffet lunches and dinners. Excellent breakfasts.Weak Wifi on board (although the on-board staff provided me with an access password that did not work everytime).Excursions on well-organized itself, the only flaw is the strong smell of naphtha.

3 Days 2 Nights
Group
07/14/2018
Grace H
Singapore

Smiles and friendliness

We did the one night cruise in the bay ... They are very well organized ... The staff came to pick us up at the hotel in Hanoi in the old quarter ... They were all very kind and helpful .. Always smiling .. .the rooms are clean and each room has its own terrace ... The meals are plentiful and the food is good .. The days were very active .. Very nice was the demonstration of cuisine and tai chi in the morning ... the staff is very young but with a great desire to do and improve ... Music in the evening ... In conclusion, great experience.

2 Days 1 Night
Couple
07/12/2018
Radhika B
India

Great time

Dai, the tour guide really excelled and surpassed our expectations, the ship was clean and our room was really good with an amazing view from the balcony, a really confortable and clean bed. food was really nice and fresh and bar prices were reasonable compared with hotel prices. All activities were carefully planed and executed on time; Dai, was really useful and funny making the trip more enjoyable. All the crew were really nice.

2 Days 1 Night
Family
07/11/2018
Dixie C
New Zealand

Excellent organization

2-day tour around the islands of Ha Long.Excellent organization, good food, very comfortable rooms (huge shower) interesting excursions.The weather has also given us the grace of 2 warming days.Ms. Ngan has been careful and able to handle every situation. There was a Taichi class on the terrace at 6:00 in the morning which was very rewarding. Thank you!I have managed to fish even a squid ...

2 Days 1 Night
Family
07/10/2018
Overall rating
3.6 / 5
based on 45 reviews
Review summary
  • Cruise condition/Cleanliness 3.8 / 5
  • Room comfort/Standard 3.8 / 5
  • Staff Performance 3.6 / 5
  • Food/Dining 3.5 / 5
  • Service Quality 3.4 / 5
  • Value for money 3.6 / 5

Amazing

Percy P

United Kingdom

Travelled as Group

2 Days 1 Night

July 26, 2018

Amazing

Percy P

United Kingdom

Travelled as Group

2 Days 1 Night

July 26, 2018

Awesome and friendly

Santiago E

United States

Travelled as Couple

2 Days 1 Night

July 25, 2018

Best so far!

Julie B

New Zealand

Travelled as Family

3 Days 2 Nights

July 25, 2018

Best so far!

Julie B

New Zealand

Travelled as Family

3 Days 2 Nights

July 25, 2018

Awesome and friendly

Santiago E

United States

Travelled as Couple

2 Days 1 Night

July 24, 2018

Stunning scenery

Roderick V

New Zealand

Travelled as Group

3 Days 2 Nights

July 23, 2018

Glad I went on this cruise.

Maureen C

United States

Travelled as Couple

3 Days 2 Nights

July 23, 2018

Everything was great

Henri S

Australia

Travelled as Family

3 Days 2 Nights

July 23, 2018

Stunning scenery

Roderick V

New Zealand

Travelled as Group

3 Days 2 Nights

July 23, 2018

Very good.

Cristina B

United States

Travelled as Couple

3 Days 2 Nights

July 22, 2018

You must see yourself

Terrance C

United Kingdom

Travelled as Couple

2 Days 1 Night

July 22, 2018

Good experience on a beautiful location!

Suzanne L

United States

Travelled as Family

2 Days 1 Night

July 21, 2018

A perfect experience

Adrian H

New Zealand

Travelled as Couple

2 Days 1 Night

July 21, 2018

Enjoyable trip

Jona T

Canada

Travelled as Single

2 Days 1 Night

July 20, 2018

Great service and accommodation.

Katie B

Australia

Travelled as Group

3 Days 2 Nights

July 20, 2018

Magical Halong Bay, beautiful cruise

Mattie M

United Kingdom

Travelled as Couple

2 Days 1 Night

July 19, 2018

GREAT CRUISE WITH GOOD SERVICES

Jill S

Australia

Travelled as Family

3 Days 2 Nights

July 18, 2018

Incredible experience!

Hatti E

United Kingdom

Travelled as Family

2 Days 1 Night

July 17, 2018

Great experience with friendly and attentive staff

Jill P

New Zealand

Travelled as Group

2 Days 1 Night

July 16, 2018

A wonderful cruise

Megan B

Singapore

Travelled as Couple

2 Days 1 Night

July 15, 2018

“A” mark

Grant A

Singapore

Travelled as Group

3 Days 2 Nights

July 14, 2018

Smiles and friendliness

Grace H

Singapore

Travelled as Couple

2 Days 1 Night

July 12, 2018

Great time

Radhika B

India

Travelled as Family

2 Days 1 Night

July 11, 2018

Excellent organization

Dixie C

New Zealand

Travelled as Family

2 Days 1 Night

July 10, 2018

Beautiful experience

Leo H

New Zealand

Travelled as Couple

3 Days 2 Nights

July 7, 2018

Pleasant cruise

Celia T

Singapore

Travelled as Couple

2 Days 1 Night

July 7, 2018

Highlight in Halong Bay

Jackie D

United Kingdom

Travelled as Group

2 Days 1 Night

July 6, 2018

Great tour on the sea

Catherine D

Canada

Travelled as Group

2 Days 1 Night

July 6, 2018

A very nice ride!

Morris H

New Zealand

Travelled as Family

3 Days 2 Nights

July 4, 2018

An unique experience – great crew, great service!

Jake G

Canada

Travelled as Family

2 Days 1 Night

July 3, 2018

Great experience on a romantic ship with good service!

Ella J

United Kingdom

Travelled as Group

2 Days 1 Night

July 1, 2018

Exceptional place to travel!

Daisy S

United Kingdom

Travelled as Couple

3 Days 2 Nights

June 30, 2018

My perfect honeymoon

Eric D

New Zealand

Travelled as Couple

2 Days 1 Night

June 29, 2018

Good service!

Brandi F

New Zealand

Travelled as Family

3 Days 2 Nights

June 29, 2018

Good service, strict schedule

Katrin M

United States

Travelled as Family

2 Days 1 Night

June 28, 2018

5 star experience

Jason L

Australia

Travelled as Couple

2 Days 1 Night

June 26, 2018

Excellent trip & Sweet memories

Narmatha R

Singapore

Travelled as Couple

3 Days 2 Nights

June 25, 2018

Highlight of our great trip to Vietnam

Loretta G

New Zealand

Travelled as Group

2 Days 1 Night

June 24, 2018

Luxurious and very friendly crew

David F

United Kingdom

Travelled as Couple

2 Days 1 Night

June 9, 2018

Delightful trip

Jessica V

Australia

Travelled as Group

2 Days 1 Night

June 7, 2018

Luxury cruise!

Nelly D

United Kingdom

Travelled as Couple

2 Days 1 Night

May 31, 2018

Excellent service by crew

David H

United States

Travelled as Family

3 Days 2 Nights

May 23, 2018

Perfect

Mary C

Canada

Travelled as Couple

2 Days 1 Night

May 18, 2018

Great experience!

Tim F

Australia

Travelled as Group

3 Days 2 Nights

May 4, 2018