Rooms
Royal Suites
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Room Overview
- Room size: 62m2
- Full-Size Ocean View
Amenities
Royal Suites
- 62m2
- Full-Size Ocean View
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Request Rate & Availability!State Suites
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Room Overview
- Room size: 43m2
- Full-Size Ocean View
Amenities
State Suites
- 43m2
- Full-Size Ocean View
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Request Rate & Availability!Signature Suites
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Room Overview
- Room size: 38m2
- Full-Size Ocean View
Amenities
Signature Suites
- 38m2
- Full-Size Ocean View
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Overview
Emperor Cruise offers a completely new concept tour of Halong Bay, and has redefined the meaning of the word “lavish”. The cruise has been designed to be reminiscent of the high-flying 1930s, and particularly of the luxurious life of the Emperor Bao Dai. The glamorous cruise ship is adorned with gold leaf, plush velvet, delicate silks, and sparkling gemstones; calling this a ‘luxury’ cruise doesn’t even begin to cover it. This boutique cruise has just 8 private cabins, each one equipped with its own balcony and large windows offering sweeping views of the passing scenery. Guests may also avail of the private butler service offered on board. The dining experience is one the crew claims to be “fit for an emperor”, with daily offerings that cater to both local and international tastes. Each meal is prepared with the freshest local ingredients, with an emphasis placed on seafood. The work of famous Vietnamese artists hang on the walls, the wine chosen by skilled sommeliers, and the private butler is ready and waiting around the clock. The lavish life onboard the Emperor Cruise is much more than just a Halong tour, it is a lesson in history, a dive into aristocratic culture; it’s an experience of a lifetime. Emperor Cruises has two types of packages: Full Board and All-Inclusive. Both include all meals, but only All-Inclusive packages offer beverages and massage services included as well. For those who booked Full Board, beverages and spa are available for purchase onboard, or you can also upgrade your package at any time.Experiences
Terms & Conditions
Cancellation & Refund Policy
Later changes or downward adjustments to the number of guests of the reservation will be considered a late cancellation and a fee will be applied as below. An upward adjustment will be confirmed and charged based on the situation of actual availability.
| Period prior to the cruise date | GIT > = 04 cabins | FIT < = 3 cabins |
| More than 45 days prior to check in | No charge | No charge |
| From 45 to 30 days | 30 % of each cancelled cabin | No charge |
| From 29 to 20 days | 50 % of each cancelled cabin | 10 % of each cancelled cabin |
| From 19 to 15 days | 70% of each cancelled cabin | 30% of each cancelled cabin |
| From 14 to 3 days | 100% of each cancelled cabin | 70% of each cancelled cabin |
| Less than 3 days prior to check in & no show | 100% of each cancelled cabin | 100% of each cancelled cabin |
Cancellation policy for Charter Cruises
| Period prior to the cruise date | |
| More than 60 days prior to check in | No charge |
| From 45 to 60 days | 25% of the total amount |
| From 20 to 44 days | 50 % of total amount |
| From 19 to 14 days | 75 % of total amount |
| Less than 14 days | 100 % of total amount |
*** In case of bad weather, the fee will be applied as follows:
All cruises in Ha Long Bay and Lan Ha Bay which want to stop overnight in the Bay must be licensed to manage the Bay and provide safe service.
In the days of bad weather (rainstorms, high winds, big waves, etc.), the Bay management board will consider giving a license or not to the overnight cruise provider to ensure the safety of tourists.
In such a case, we will apply the following policies:
Bad Weather Conditions: In case the cruise program is affected by bad weather, Heritage Cruises is entitled to cancel all or part of the cruise schedule. Surcharges will apply as follows:
- Cancellation before 11am on the departure date: Full refund.
- Lunch 2,000,000 VND per person will be charged if port authority cancels day or overnight cruise due to weather conditions, and the program is curtailed. The balance paid will be refunded.
- Day cruise program (if the program is curtailed and only lunch and 3-4-hour shore excursions are possible), the charge will be 3,000,000 VND/person/day. The balance paid will be refunded.
- Cruise cancellation charge in the event the 3-day/2-night cruise is shortened:
| No | Service | Price |
| 1 | Shortened to 2-day/1-night itinerary | Charge as 2-days/1-night tour |
| 2 | Cruise until 17:00pm on the second day | Charge 75% of 3-days/2- nights tour |
Note:
The Bay Management Board often gives notice to cancel the overnight sleep permit, possibly while you are on the tour. In such situations, we would like to ask for your understanding about it.
The rainy season from August to October in Ha Long Bay and Lan Ha Bay often has very unusual weather conditions, so overnight cruises in the bay can be canceled unexpectedly, and often with very late notice.
In all cases, please contact our staff, we will always do our best to ensure your satisfaction.
Inclusions & Exclusions
Inclusions
- Welcome drink
- Experiences Director on board
- Local guide service for unlimited exploration
- 24-hour room service with no additional charges.
- Mini-bar replenished daily with soft drinks, beer and bottled water.
- Welcome champaign/sparkling wine/ house wine in room
- Fruits, snack & nuts
- Unlimited drinks all the time: water, tea and coffee, house wine, spirit, local beer, fruit juices, soft drink, cocktail, mock tail. (for all-inclusive package)
- Unlimited massage (for all-inclusive package)
- 2D1N Cruise: 01 lunch, 01 dinner, 01 breakfast and 1 Brunch
- 3D2N Cruise: 02 lunch, 02 dinner, 02 breakfast and 1 Brunch
- Music, cinema, bars & art gallery
- Cookery & tea demonstration
- Vovinam and Use of massage & gym
- Beach activities such as kayaking, squid fishing, visiting cave, fishing villages, boating
- Upgrade to higher category accommodation or transportation (subject to availability).
- Fun club for kids & library
- All rooms with private balcony & full ocean view, Jacuzzi bathtub
- Butler service
- Free wifi
- Free bank charges if paying by credit card.
- All sightseeing tickets
- Service charges and government tax.
Exclusions
- All pick-up and drop-off and transfers services
- Accommodation pre- and post-cruise
- Airfares to and from Noi Bai Airport, Hanoi or Cat Bi, Hai Phong
- Personal expenses
- Visa arrangements
- All other services not mentioned above
Frequently Asked Questions
No schema found.Reviews
Overall rating
3.9 / 5based on 14 reviews
Review summary
- Cruise condition/Cleanliness 3.9 / 5
- Room comfort/Standard 4.1 / 5
- Staff Performance 3.6 / 5
- Food/Dining 3.7 / 5
- Service Quality 4.0 / 5
- Value for money 3.9 / 5
Travelled as Couple
2 Days 1 Night
October 31, 2018
Travelled as Group
2 Days 1 Night
October 17, 2018
Travelled as Couple
2 Days 1 Night
October 13, 2018
Travelled as Family
3 Days 2 Nights
September 28, 2018
Travelled as Couple
2 Days 1 Night
September 27, 2018
Travelled as Single
2 Days 1 Night
August 11, 2018
Travelled as Single
2 Days 1 Night
July 16, 2018
Travelled as Single
2 Days 1 Night
June 28, 2018
Travelled as Group
2 Days 1 Night
June 15, 2018
Travelled as Couple
3 Days 2 Nights
June 15, 2018
Travelled as Family
3 Days 2 Nights
June 13, 2018
Travelled as Couple
3 Days 2 Nights
June 10, 2018
Travelled as Group
3 Days 2 Nights
May 4, 2018
Travelled as Couple
3 Days 2 Nights
May 4, 2017