Halong Bay · Lan Ha Bay · Bai Tu Long Bay

The bay of a lifetime deserves better than a lucky guess.

Halong Hub is a private cruise concierge for overnight journeys on Vietnam's three bays. We measure, score and sail the ships we recommend — then stand behind your trip with four written promises.

Journeys from $329 per adult — private car from Hanoi included.

The problem

You’ve opened thirty tabs.
They all say “luxury.”

Same junk-boat photos. Same five-star reviews sitting next to one-star reviews — for the same ship. And no one who will answer the only question that matters: which one is right for us?

For an anniversary, a honeymoon, the one trip your parents will talk about for years — “probably fine” isn’t good enough. You don’t need more options. You need one answer, from someone accountable for it.

That’s the job we do. We built Halong Hub so you never have to guess.

Tell us the occasion. A concierge who knows every ship on our list — because we’ve walked its decks and measured its cabins — comes back with one recommendation and the reasons behind it.

What we are

Not a marketplace. A concierge with a curated fleet behind it.

Every other site shows you hundreds of boats and leaves the hardest decision — which one — entirely to you. We did the choosing. We sailed the bay, vetted the operators, and kept only the boats we’d put our own families on — a curated fleet of 20. Then we stay on the line: one concierge, one WhatsApp number, from the moment you reserve until you’re home.

One brand. One contact. One promise.

The Two Journeys

Two ways to do this.
All guaranteed.

Signature

A cruise, completely handled.

from $329

per adult
Two sharing · one night on the bay · low-season departures · taxes included

A hand-vetted ship and cabin, confirmed in writing

Private car, Hanoi → the bay → Hanoi
Your concierge briefs you by phone the day before
A named concierge — a real person, replies within 1 hour (8:00–20:00)
Dietary needs confirmed with the ship before you board
Celebration touches arranged on request
All four promises included — read them
Start with Signature

Most popular

Premium

From landing to take-off, handled.

from $649

per adult
Two sharing · one night on the bay · taxes included

Everything in Signature, plus:

Choose your exact cabin on the deck plan — high deck, quiet — with real photos 7 days before you sail

Airport pickup at Noi Bai, included
Your concierge meets you at your Hanoi hotel the day before — in person
Private dinner on board, and a spa credit
Dedicated concierge, replies within 30 minutes (8:00–20:00)
Full celebration package: flowers, cake, champagne, arranged with the crew
Hanoi departure lounge: store your bags, shower, rest before your flight
eSIM and a welcome gift, ready on arrival
Routes prioritise Bái Tử Long — the quiet water
Start with Premium

Taking the whole ship?

Private charters — 5 to 39 cabins, yours alone — for weddings, reunions and companies that want the bay to themselves.
Not sure which? That’s literally our job — ask your concierge.

The Four Promises

Four promises. In writing.
On every journey.

Booking sites stop caring the moment you pay. Our four promises start there.

Weather Cover

If weather forces a change, your concierge reaches you 72 hours out — before the news does — and handles every rearrangement. Premium adds priority rebooking on an equivalent-or-better vessel.

Sailing Guarantee

If your vessel cancels for any reason, we place you on an equal-or-better ship, same dates — or a full refund plus credit. Your trip sails either way.

Price Guarantee

See a lower public price for the same cabin and date after booking? We refund the difference. On Premium, your rate is protected and resolved through an upgrade rather than a transaction.

Concierge Guarantee

Every detail, as promised — or made right. We watch over your trip and fix issues before you notice. No claim forms, no arguing.

A change of weather is never a change of plans.

Measured on site

Junior Suite · 32 m², balcony excluded

Redefining the Standard of Luxury

We don’t collect
listings. We grade ships.

Every vessel we sell is scored against VLSS-1000 — the Vietnam Luxury Small Ship Standards: 1,000 points across 200 criteria, from hull and crew to the quiet of the water it sails.

And we measure cabins ourselves, in square metres, balcony excluded — because a “suite” in a brochure can mean almost anything. When we say your cabin is a Junior Suite, that’s a measured floor, not a marketing word.

Ships that don’t meet the standard don’t go on the list. That’s why the list is short.

1,000

Points per ship

200

Criteria checked

Cabins measured, not quoted
How we vet a ship
Halong Hub Team

The Halong Hub team in Hanoi office — the people who answer.

Our Standard

Not a chatbot. Not a call centre.

“We’ve slept on every ship on this list. Ask us anything.”

Our team has personally inspected every vessel we recommend. When you write to Halong Hub, you write to a local expert with the right answers.

our Guests

They asked us to bring
them here. We did.

Every photograph below is a real Halong Hub guest, on the ship we chose for them, on the day they sailed.

They went above and beyond—not only booking our cruise but making our group anniversary truly unforgettable.

people on a cruise

Exceptionally patient, attentive, and accommodating. Their follow-up and service were outstanding.

The best tour company we’ve worked with. Our concierge was responsive, professional, and made everything effortless.

Photographed on board, by the crew who sailed with them.

Questions

The things people ask before they trust us.

Is it cheaper to book directly with the cruise line?
No — and it’s not more expensive either. We sell every cruise at the operator’s own published price. What changes is everything around it: the vetting, the private car, a concierge who answers, and four written promises. And if you do find a lower public price for the same cabin and date, we refund the difference.
What happens if there’s a storm?
We monitor the bay year-round and contact you 72 hours ahead if weather threatens your sailing — before you read it in the news. You choose: move the date within your trip, swap to a night on land, or take a refund. We don’t forecast the weather; we manage the uncertainty.
What if the ship cancels my booking?
That’s our Sailing Guarantee: an equal-or-better ship on the same dates, or a full refund plus credit. Your trip sails either way.
Which bay should we choose — Ha Long, Lan Ha or Bai Tu Long?
It depends on the occasion. Ha Long is the icon; Lan Ha is greener and calmer; Bai Tu Long is the quietest water with the fewest ships — our Premium journeys prioritise it. Your concierge will recommend one based on your dates and party.
Is the price per person or per cabin?
Per adult, two sharing a cabin, taxes included. The “from” price is a real, bookable low-season sailing — not a teaser.
Who is Halong Hub?
A Vietnamese company, founded in 2016 and locally owned — two co-founders, one from Hanoi in the north, one from Saigon in the south. We started because of what the bay’s operators kept telling us: travellers overcharged, misled about the ship they’d booked, left with no one to call when it went wrong. The four promises come straight out of that. Our founder will send you the rest of the story himself — it lands in your inbox the day after you write to us.

Everything handled

Five things that go wrong on a Halong trip.
None of them are yours to worry about.

What keeps travelers up at night
What we’ve already handled
“What if I pick a bad boat?”
A curated fleet — each boat sailed and vetted by us, in person.
“What if the weather cancels?”
Weather Cover — early warning from your concierge, then your choice of a new date, a mainland escape, or a refund.
“How do we get from Hanoi to the pier?”
Private transfer — a named driver, photo sent ahead. Not a tourist bus.
“What if something goes wrong mid-trip?”
WhatsApp — a person who knows your booking by name. Not a chatbot.
“We have dietary needs — and it’s our anniversary.”
Confirmed in writing before you sail, on a pre-arrival concierge check-in. The kitchen already knows.

Why Halong Hub

Why not just book
on a big aggregator?

A big aggregator
Halong Hub
The cruises
Hundreds — you sort them yourself
A curated fleet we’d sail ourselves
Who you call if something’s wrong
The cruise’s front desk
Your own concierge
Weather
The cruise’s policy
Our guarantee — your choice
Price
Looks cheap, fees on top
Direct rates, price guarantee
Vetting
Unknown
Vetted before you board
Same bay. Same boats, sometimes. A completely different outcome when it’s 4pm
and you need someone to answer.

The bay has waited 500 million years.
Your decision takes one conversation.

Tell us the occasion. A person reads it — and comes back with one ship, one cabin, and the reasons why.

Plan my cruise

From $329 per adult · No payment now · No obligation · A real person replies