09
Reasons

Why Halong Hub is the best Cruise Booking Service

With so many Cruise Booking Platforms out there, how can you know which to trust with your future Halong Cruise? Here are 9 reasons why Halong Hub is the right choice for you.

#1

You can only find Handpicked Top Cruises

We only choose to include the cruises that meet our rigorous quality and safety standards. Everything listed on our platform is guaranteed to give you the most amazing cruising experience possible.

#2

Spend Less Money with our Best Price Guarantee

We are confident that we offer the best prices in town. Therefore, it you find a lower advertised fare, we will discount to match that rate for you. Read our Best Price Guarantee Terms & Conditions.

#3

Get direct support from the Cruises

We are the only company in the Halong Bay cruise market that connects customers with the cruise companies, which means you can ask questions and receive answers from the cruise team directly through our system.

#4

Check room availability in real time

Unlike other platforms where it takes time for salespeople to inquire the cruises when you check room availability, you can see accurate real-time room availability thanks to our automatic system. Now you can reserve the room you’re dreaming of instantly, without the wait time that comes with normal tour agencies.

#5

We're always there for personal support

No matter which cruise you book with us, budget or luxury, we offer unlimited support to our customers: from departure date reminders, welcome & farewell services from Hanoi to Halong, and high priority support onboard.

#6

Your booking gets confirmed immediately

After completing your booking and payment successfully, the selected cruise company will automatically be notified by our system to confirm your reservation. You will normally receive your confirmation from the cruise company within a few minutes.

#7

Make your payment in seconds, stress-free

All of your credit card information is encrypted, and we don’t store or retain any of this information once transactions are completed. We guarantee a safe and convenient shopping experience.

#8

Get Free Hanoi Street Food Tour

Once booking with us, you will receive a coupon for Hanoi Walking Street Food Tour from our partner Foody Compass. Explore Hanoi's amazing cuisine just like a local!

#9

Know Everything about Halong Travel

At Halong Hub, we want to make sure you get the best experience with Halong Bay. That's why beside top booking services, we offer selective and insightful content about Destinations, Activities, Cruise Booking Advice, Travel Tips and even an exclusive Halong Bay Travel Guide eBook!

Best Price Guarantee Terms & Conditions

  1. The Halong Hub Cruise Price Guarantee is applicable for customers who have booked a cruise with Halong Hub
  2. If you find a lower rate on another Web site within 24 hours of booking with us, and your request is approved, we will discount your balance to match that rate, or we will refund the difference, if you have already paid in full.
  3. Fares are eligible only if they are for the same ship, sailing date, and cabin category booked through our website halonghub.com.
  4. To qualify, the lower price must be advertised and available to the general public on a Web site. The lower rate may not come from a Web site where you were required to call in to get the rate, or from an e-mail that you received. The rate must be displayed on a Web site that is accessible to the general public.
  5. You must meet all requirements of the lower rate, including, without limitation, residency, regional, and age-related requirements.
  6. The Price Guarantee only applies to the cruise fare, including port charges. Additional items such as insurance, transfers, onboard amenities are not eligible. Taxes and fees are not included.
  7. You must contact us within 24 hours of your cruise booking so that a customer care representative can determine eligibility.
  8. The lower rate must be available for booking at the time you contact us. A customer care representative will go to the site to verify the price. Screenshots or other purported evidence of a lower fare will not be accepted.
  9. All Price Guarantee requests are subject to approval. The decision rendered by Halong Hub is final.
  10. Halong Hub reserves the right to modify or discontinue the Price Guarantee at any time.
  11. If your original reservation was booked in conjunction with a promotion, proceeding with a price match may render you ineligible for the promotion.

We are Halong Experts

With over 20 years’ experience in tourism and customer services, combined with authentic local insights, we know how to help you make the best of Halong Bay. Come with us on the cruise of your lifetime.