As a leading luxurious Halong Bay cruise with years of experience in Luxury Cruise, Heritage Cruise Binh Chuan was constructed to redefine Vietnamese cruising.
You will experience Vietnamese culture in a boutique concept of intimacy and personalized service. Every detail has a story to tell, from architecture, cuisine, art pieces, designer uniforms, music, beverages and much more.
2 restaurants can be privatized even during regular cruising days, as well as spaces where you can gather without disturbing other guests nor being disturbed. Wine Cellar and Lounges are where couples can retreat for special occasions (Honeymoon, Anniversaries, Proposals).
Singular, unique art everywhere! Guests have the chance to experience some of Vietnam’s most impressive pieces of fine art – even in their rooms.
Most importantly, Heritage Cruise Binh Chuan offers a wide and unique cruising route to the most off-the-beaten-track places. Away from the Halong crowds, the Cat Ba region is still less visited and equally beautiful. Besides, Hai Phong is closer – meaning you can spend more time on tours, and less time on road. Heritage Cruises boasts strongest and fastest engines in Halong, allowing you to reach further and into more secluded destinations.
Cancellation & Refund Policy
Inclusion & Exclusion
Cancellation and Refund Policy
Applied to Heritage Cruise Binh Chuan
Later changes or downward adjustments to the number of guests of the reservation will be considered a late cancellation and a fee will be applied as below. An upward adjustment will be confirmed and charged based on the situation of actual availability.
| Period prior to the
cruise date |
From 11 cabins and
above |
From 6 – 10 cabins |
From 1 – 5 cabins |
| More than 30 days
prior to check in |
30 % of each cancelled
cabin |
No charge |
No charge |
| From 16 to 30 days |
50 % of each cancelled
cabin |
30 % of each cancelled
cabin |
10 % of each cancelled
cabin |
| From 8 to 15 days |
70% of each cancelled
cabin |
50 % of each cancelled
cabin |
30 % of each cancelled
cabin |
| From 4 to 7 days |
100% of each cancelled cabin |
100% of each cancelled cabin |
70% of each cancelled cabin |
| Less than 3 days prior to check in |
100% of each
cancelled cabin or no show |
100% of each cancelled cabin or no show |
100% for no show or cancellation |
Cancellation policy for Charter Cruises
| Period prior to the cruise date |
|
| More than 60 days prior to check in |
No charge |
| From 45 to 60 days |
25% of the total amount |
| From 20 to 44 days |
50 % of total amount |
| From 19 to 14 days |
75 % of total amount |
| Less than 14 days |
100 % of total amount |
*** In case of bad weather, the fee will be applied as follows:
All cruises in Ha Long Bay and Lan Ha Bay which want to stop overnight in the Bay must be licensed to manage the Bay and provide safe service.
In the days of bad weather (rainstorms, high winds, big waves, etc.), the Bay management board will consider giving a license or not to the overnight cruise provider to ensure the safety of tourists.
In such a case, we will apply the following policies:
Bad Weather Conditions: In case the cruise program is affected by bad weather, Heritage Cruises is entitled to cancel all or part of the cruise schedule. Surcharges will apply as follows:
- Cancellation before 11am on the departure date: Full refund.
- Lunch 1,528,000 VND per person will be charged if port authority cancels day or overnight cruise due to weather conditions, and the program is curtailed. The balance paid will be refunded.
- Day cruise program (if the program is curtailed and only lunch and 3-4-hour shore excursions are possible), the charge will be 2,350,000 VND/person/day. The balance paid will be refunded.
- Cruise cancellation charge in the event the 3-day/2-night cruise is shortened:
| No. |
Service |
Price |
| 1 |
Shortened to 2-day/1-night itinerary |
Charge as 2-days/1-night tour |
| 2 |
Cruise until 17:00pm on the second day |
Charge 75% of 3-days/2- nights
tour |
Note:
The Bay Management Board often gives notice to cancel the overnight sleep permit, possibly while you are on the tour. In such situations, we would like to ask for your understanding about it.
The rainy season from August to October in Ha Long Bay and Lan Ha Bay often has very unusual weather conditions, so overnight cruises in the bay can be canceled unexpectedly, and often with very late notice.
In all cases, please contact our staff, we will always do our best to ensure your satisfaction
What's Included
- Welcome drink
- Tender/speedboat transfer
- Van for transportation on the island
- English-speaking experience Manager and Cruise Director on board
- 24-hour room service with no extra charges
- Mini-bar replenished daily with soft drinks, bottled water
- Fresh seasonal fruits, snacks and nuts
- Fine dining on board
- Three – day/two-night cruise: 2 set lunches, 2 dinners, 2 breakfasts and 1 brunch de luxe.
- Live music, bars and art gallery
- Cookery and tea/cocktail demonstration
- Vovinam, games, gym, swimming pool and library
- Beach activities such as kayaking, bamboo boating, caving, squid fishing
- Upgrade to higher category accommodation or transportation (subject to availability)
- All rooms with a private balcony, full ocean views and bathtub
- Free WiFi
- No bank charges if paying by credit card
- All sightseeing tickets
- Service charges and government tax
What's Excluded
- Pick-up, drop-off and transfer services
- Airfares
- Personal expenses
- Visa arrangements
- Other services
Overall rating
4.4 / 5
based on 6 reviews
Review summary
- Cruise condition/Cleanliness
4.0 / 5
- Room comfort/Standard
4.3 / 5
- Staff Performance
4.7 / 5
-
Food/Dining
4.2 / 5
- Service Quality
4.8 / 5
- Value for money
4.3 / 5
A wonderful day and night in Lan Ha Bay
We were only able to spend one day and one night in the bay but had a most wonderful time there. Heritage Cruise is something else! 20 cabins, windows stretching floor to ceiling. Exceptional quality and service, don’t think twice and book straight away!
James Whyatt
South Africa
Travelled as Group
2 Days 1 Night
October 30, 2019
highly recommend!!!
We had an overnight cruise with the new Heritage Cruise ship and it was great, we really recommend it! Beautiful nature, wonderful people and delicious food. We wish we could go again!
Carlos Rocha
Mexico
Travelled as Couple
2 Days 1 Night
August 28, 2019
Perfect trip
Perfect trip for me, my wife and our children. Food was very good and the rocky towers around us were really amazing. I had no idea the whole area was so big and so diverse, with so many interesting shapes of islands. I will definitely recommend Heritage Cruise to all my friends and to you!
Ivan Sokolov
Russia
Travelled as Family
3 Days 2 Nights
April 15, 2019
Maginificient boat, wonderful itinerary
The ship is a piece of art on its own, so well crafted and decorated, but you get to enjoy it while cruising in a splendid bay! Couldn’t ask for more for my family, we were all smiles all the time – as were the staff! Kind, polite, helpful, professional. The ship does a nice loop in the bay and you get to see and experience many stunning views, beaches and islands. We loved it!
Florido Fracchioni
Italy
Travelled as Family
2 Days 1 Night
March 31, 2019
Impressive stuff
Heritage Cruise is rather stunningly beautiful, and what you get to see from her deck is even more impressive. Meanwhile, the crew will make you feel like a king or a queen. I was a bit disappointed with the weather, but that’s hardly anyone’s fault. Will come back one day and do it again!
Henry Alexander
United Kingdom
Travelled as Single
3 Days 2 Nights
March 17, 2019
Superb
I rarely write online reviews but felt obliged to do it this time. Easily the best cruise of my life. Magnificient ship, delightful service and food, jaw-dropping views. Excellent all around, can’t see anyone regretting this.
Jacob Saunders
United States
Travelled as Group
3 Days 2 Nights
January 7, 2019
