Rooms
Sena Terrace Suite Cabin
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Room Overview
- Room size: 50m2
- Full-Size Ocean View
- 2 total room(s)
- 1 Double Bed & 1 Single Bed or 3 Single Beds
Amenities
- Minibar
- Life Jackets
- Hair Dryer
- Bathroom Amenities
- AC
- Slippers
- Standing Shower
- Desk
Sena Terrace Suite Cabin
- 50m2 with Private Balcony
- Full-Size Ocean View
- 1 Double Bed & 1 Single Bed or 3 Single Beds
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Request Rate & Availability!Balcony Deluxe Cabin
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Room Overview
- Room size: 25m2
- Full-Size Ocean View
- 2 total room(s)
- Twin / Double
Amenities
- Minibar
- Life Jackets
- Safe Box
- Hair Dryer
- Bathroom Amenities
- AC
- Slippers
- Standing Shower
- Desk
Balcony Deluxe Cabin
- 25m2 with Private Balcony
- Full-Size Ocean View
- Twin / Double
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Request Rate & Availability!Balcony Deluxe Connecting
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Room Overview
- Room size: 50m2
- Full-Size Ocean View
- 1 total room(s)
- Twin / Double
Amenities
- Minibar
- Life Jackets
- Safe Box
- Hair Dryer
- Bathroom Amenities
- AC
- Slippers
- Standing Shower
- Desk
Balcony Deluxe Connecting
- 50m2 with Private Balcony
- Full-Size Ocean View
- Twin / Double
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Request Rate & Availability!Balcony Executive Cabin
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Room Overview
- Room size: 25m2
- Full-Size Ocean View
- 8 total room(s)
- Twin / Double
Amenities
- Complimentary Water
- Minibar
- Life Jackets
- Safe Box
- Hair Dryer
- Bathroom Amenities
- AC
- Slippers
- Standing Shower
- Desk
Balcony Executive Cabin
- 25m2 with Private Balcony
- Full-Size Ocean View
- Twin / Double
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Request Rate & Availability!Balcony Executive Connecting Cabins
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Room Overview
- Room size: 50m2
- Full-Size Ocean View
- -1 total room(s)
- Twin / Double
Amenities
- Complimentary Water
- Minibar
- Life Jackets
- Safe Box
- Hair Dryer
- Bathroom Amenities
- AC
- Slippers
- Standing Shower
- Desk
Balcony Executive Connecting Cabins
- 50m2 with Private Balcony
- Full-Size Ocean View
- Twin / Double
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Request Rate & Availability!Vouchers & Promotions
Overview
Sena Cruise is a traditional and cozy boutique cruise managed by Swan Cruises, the brand name being a well-spoken in Vietnam. Our experienced co-founders understand the expectations of our guests from different parts of the world for a real trip to Vietnam, so the entire Sena team is committed to deliver the best and most hospitable services to turn the term of “Beyond a cruising journey”…
Experiences
Terms & Conditions
Cancellation & Refund Policy
Later changes or downward adjustments to the number of guests of the reservation will be considered a late cancellation and a fee will be applied as below. An upward adjustment will be confirmed and charged based on the situation of actual availability.
| Time for cancel | 01 – 02
cabins |
03 – 05
cabins |
06 – 10
cabins |
More 10 cabins |
| More than 45 days prior to check-in date | 0% | 0% | 0% | 0% |
| From 45 to 30 days prior to check-in date | 0% | 0% | 25% | 50% |
| From 29 to 15 days prior to check-in date | 0% | 25% | 50% | 75% |
| From 14 to 07 days prior to check-in date | 25% | 50% | 75% | 100% |
| From 06 to 03 days prior to check-in date | 50% | 75% | 100% | 100% |
| Less than 03 ngày prior to check-in date | 100% | 100% | 100% | 100% |
Cancellation for bad weather or unexpected situations:
- If the cancellation is informed before guests leave Hanoi to Ha Long Bay (and guests have not used any service yet): 100% refund.
- If the cancellation is informed during the trip (guests have already used some services: transfer, lunch, day trip, hotel in Ha Long…): Only the actual fees of these services will be charged and Party B will refund whole remained amount.
| No | Service | Price |
| 1 | Pick-up and drop-off shuttle bus | 25 USD |
| 2 | Lunch | 20 USD |
| 3 | Guests of 3D2N package that already spent 1st night | 02-day-01-night price |
| 4 | Guests of 3D2N package that already spent 1st night and 2nd day until 15:00 – 17:00 pm | 75% of 03-day-02 night price |
Note:
The Bay Management Board often gives notice to cancel the overnight sleep permit, possibly while you are on the tour. In such situations, we would like to ask for your understanding about it.
The rainy season from August to October in Ha Long Bay and Lan Ha Bay often has very unusual weather conditions, so overnight cruises in the bay can be canceled unexpectedly, and often with very late notice.
In all cases, please contact our staff, we will always do our best to ensure your satisfaction.
Inclusions & Exclusions
Inclusions
2 Days 1 Night
- Fully furnished cabin with private ocean view balcony.
- English speaking guide on board.
- All meals onboard mentioned (03 lunch, 02 dinner, 02 breakfast).
- Complimentary 2 bottled water in each cabin.
- Entrance and sightseeing fees.
- Kayaking (02 people share a kayak).
- Cooking class.
3 Days 2 Nights
- Fully furnished cabin with private ocean view balcony.
- English speaking guide on board.
- All meals onboard mentioned (03 lunch, 02 dinner, 02 breakfast).
- Complimentary 2 bottles of water in each cabin.
- Entrance and sightseeing fees.
- Kayaking (02 people share a kayak).
- Cooking class.
Exclusions
2 Days 1 Night
- Limousine/ private transfer Hanoi – Ha Long – Hanoi (upon request).
- Spa and massage, beverages, personal expenses.
- Surcharge on Christmas, New Year and Lunar New Year.
- Tips for guide/driver/crew.
- All other services and items not mentioned specifically above.
3 Days 2 Nights
- Limousine/ private transfer Hanoi – Ha Long – Hanoi (upon request).
- Spa and massage, beverages, personal expenses.
- Surcharge on Christmas, New Year and Lunar New Year.
- Tips for guide/driver/crew
- All other services and items not mentioned specifically above.
Frequently Asked Questions
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Review summary
- Cruise condition/Cleanliness / 5
- Room comfort/Standard / 5
- Staff Performance / 5
- Food/Dining / 5
- Service Quality / 5
- Value for money / 5