Rooms
Ambassador Deluxe
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Overview
Ambassador Overnight Cruise I (120-passenger capacity), Ambassador Day Cruise II (500-passenger capacity), and Ambassador Signature Cruise (120-passenger capacity) are among the largest and most luxurious 5-star cruises in Halong Bay and Lan Ha Bay. Such exquisite ships include opulent and well-appointed cabins, deluxe restaurants featuring premium Asian-European cuisine, stylish panoramic Sundecks, an open-air Jacuzzi pool, bars, and a Spa lounge. The combination of state-of-the-art facilities and spectacular recreations makes Ambassador Cruise an impeccable destination for the most exceptional marine adventures.
Terms & Conditions
Cancellation & Refund Policy
Later changes or downward adjustments to the number of guests of the reservation will be considered a late cancellation and a fee will be applied as below. An upward adjustment will be confirmed and charged based on the situation of actual availability.
- From 1 to 6 cabins
- Up to 7 days before your cruise date: Free of charge
- Less than 7 days: Full charge
- Up to 6 cabins
- Up to 50 days before your cruise date: Free of charge
- 35 -50 days before your cruise date: 25% of the total price
- 20 -34 days before your cruise date: 50% of the total price
- 10 – 19 days before your cruise date: 70% of the total price
- Less than 10 days: Full charge
- Charter
- Up to 100 days before your cruise date: Free of charge
- 65 – 99 days before your cruise date: 50% of the total price
- 45 – 64 days before your cruise date: 70% of the total price
- 35 – 44 days before your cruise date: 90% of the total price
- Less than 35 days: Full charge
Refunds due to bad weather will be issued based on the length of the tour already completed.
*** In case of bad weather, the fee will be applied as follows:
All cruises in Ha Long Bay and Lan Ha Bay which want to stop overnight in the Bay must be licensed to manage the Bay and provide safe service.
In the days of bad weather (rainstorms, high winds, big waves, etc.), the Bay management board will consider giving a license or not to the overnight cruise provider to ensure the safety of tourists.
In such a case, we will apply the following policies:
- If you arrive at the harbor and have lunch, then go back to Hanoi, we will charge only lunch service + the transfer (if taken).
- If you arrive at the harbor and have lunch, visit Halong bay within 5 hours, then go back to Hanoi, we will charge only for the daily cruise trip, entrance fee, lunch and the transfer (if taken).
- If you arrive at the harbor and have lunch, visit areas in the bay, stay overnight on a cruise, the next day, have breakfast and go sightseeing, have lunch, then go back to Hanoi, we will charge for the 2 days 1-night price for cruise trip + the transfer (if taken).
- If you arrive at the harbor and have a lunch, visit areas in the bay, stay overnight on a cruise, the next day have breakfast and go sightseeing, have lunch, visit the bay within 5 hours, then go back to Hanoi, we will charge for the 2 days 1-night price and 5 hours on a daily cruise trip, lunch, entrance fee + the transfer (if taken).
Note:
The Bay Management Board often gives notice to cancel the overnight sleep permit, possibly while you are on the tour. In such situations, we would like to ask for your understanding about it.
The rainy season from August to October in Ha Long Bay and Lan Ha Bay often has very unusual weather conditions, so overnight cruises in the bay can be canceled unexpectedly, and often with very late notice.
In all cases, please contact our staff, we will always do our best to ensure your satisfaction.
Inclusions & Exclusions
Inclusions
2 Days 1 Night
• 2-day cruise itinerary and program
• 1 night at luxury cabin/suite with en-suite bathroom, air conditioning
• 1 breakfast/1 lunch/1 dinner and 1 light breakfast
• Two bottles of water in cabin daily
• Canapes
• Taichi session & cooking class demonstration
• Bamboo boat rowing
• Onboard insurance, tax, and service charges
• Entrance and sightseeing fees
3 Days 2 Nights
• 3-day cruise itinerary and program
• 2 nights at luxury cabin/suite with en-suite bathroom, air conditioning
• 2 breakfast/2 lunch/2 dinner and 2 light breakfast
• Two bottles of water in cabin daily
• Canapes
• Taichi session & cooking class demonstration
• Bamboo boat rowing
• Onboard insurance, tax, and service charges
• Entrance and sightseeing fees
Exclusions
2 Days 1 Night
• Airfare & airport transfers
• Visa arrangements
• Accommodation
• Transportation
• Beverages
• Massage, spa treatments
• Kayaking
• Tips and other expenses not mentioned in inclusions
3 Days 2 Nights
• Airfare & airport transfers
• Visa arrangements
• Accommodation
• Transportation
• Beverages
• Massage, spa treatments
• Kayaking
• Tips and other expenses not mentioned in inclusions
Frequently Asked Questions
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Overall rating
0.0 / 5based on 0 reviews
Review summary
- Cruise condition/Cleanliness / 5
- Room comfort/Standard / 5
- Staff Performance / 5
- Food/Dining / 5
- Service Quality / 5
- Value for money / 5